Return & Exchange Policy
We maintain strict quality control to ensure you receive the best products. By purchasing from The House Of Nivara, you agree to the following terms:
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Mandatory Opening Video: To claim any damage or missing items, a clear, unedited unboxing/opening video is mandatory. This video must start from the moment the package is sealed and show the label clearly. Without an opening video, no claims will be entertained.
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No Returns or Exchanges: We do not offer returns or exchanges once a product has been sold.
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Color Variations: Please note that product colors may vary slightly due to photographic lighting sources, professional studio equipment, or your individual monitor settings. We do not accept returns or exchanges based on these slight color differences.